Frequently asked questions
 
I have never learned Spanish before - is that a problem?
- Not at all! Most of our students have never studied Spanish previously. It’s never too late to learn a language, and our teachers have a lot of experience teaching Spanish from beginner’s level and up.
 
I already speak another foreign language - will that help me?
- A background in the basics of any language will prove useful when learning Spanish. It’s been researched and confirmed that learning a 3rd language is much easier than learning a second one. Even though each language has its own system of lexis and grammar, Romance languages such as French, Italian or Portuguese share many structures and words. If you have a background in any of these languages, you will find that Spanish grammar contains many similarities.
 
Is the Spanish spoken in Spain the same as the Spanish spoken in Latin American countries?
- Yes and no. While each of these countries speaks the same language, regional differences exist. There are different accents, intonations and words in each region. Even within Spain, each region has its own dialect. This is comparable to the different accents and dialects that exist within the English language community, be it British English, American English, Australian English etc.
 
I want to practise Spanish with an audio course - how can I select the right course for me?
- There are a number of audio and “teach yourself” courses available on the market. We strongly believe that the best way to learn a language is through interaction, as language is a social medium. However, there is no harm in having some extra practice at home. The best thing is to carry out some research as to what is available in the market and discuss with your teacher what would best suit your needs. 
 
I’ve been told the best way to learn is to watch Spanish TV and listen to Spanish music - is this correct?
- It would be wrong to say this is the “best way”, as you will also need to learn the basics of the language and have someone to practise your spoken language with. However, ANY contact and exposure you have with the language will help you considerably to master the language.
 
I have my own books and material to learn Spanish - can my teacher help me learn with my own books?
Sure - if you have your own material that you know works for you and want to bring this to your classes, your teacher can use it as a basis while providing supplementary materials if and as required.
 
I am studying Spanish at University - do you have teachers that can help me with my essays?
- Absolutely! Our teachers hold tertiary qualifications themselves, and if you need help with Spanish assignments at any level, we will allocate you to a teacher who will provide this type of assistance.
 
How long does it take to be able to speak and understand Spanish?
- You’ll be speaking Spanish from your first lesson! The more lessons you take and the greater the exposure you have to the language, the quicker you will learn. It depends entirely on you! Language is something that can be developed all your life.
 
Do all teachers teach the same thing?
- While each teacher has his/her own style, the content of lessons are very similar for all of us. We hold regular meetings and teachers agree on the general syllabus that will be taught. However, each teacher chooses his/her own materials that they adapt to suit a student’s individual preferences and goals.
 
What happens if I don’t like my teacher?
- Having unsatisfactory experiences with your appointed teacher is very unusual and unexpected. However, if for any reason whatsoever you are dissatisfied with the teacher who is allocated to you, we will assist you in finding someone else.
  
What is your cancellation policy?
If you need to cancel a lesson, please notify your teacher at least 24 hrs in advance, otherwise payment of the full lesson applies.